Besides the uninhabited and super rural places in the U.S., just about everywhere you go today, there are services that cater to both your recreational and obligatory needs. According to an annual TEA list of the top 10 largest amusement parks in the world, Disney Parks, Experiences and Products, in the United States of America in 2018 ranked number 1 in attendance embracing over 157.3 million people alone.
On a different note, hotels and restaurants increased their attendance, skyrocketing into the billions as they cater to travelling workers and families trying to connect to distant relatives or taking on the enormous task of making their home elsewhere. While amusement parks provide recreation for visitors, they also provide a living for people who have committed themselves to that form of hospitality. However, restaurants which are often used for their convenience in meeting peoples desire to eat without the hands-on preparation, also mark heavy as a necessity in most peoples’ lives for many of the same reasons. But how does technology bond all of this hospitality into an inseparable, inimitable marriage?
Although there have been no real comparative studies to date on how many people choose to use navigational GPS (Global Positioning Systems) over the use of paper maps, GPS usage in automobiles was estimated to be a part of every household tallying approximately 25 million in the U.S. alone, in 2018 according to Statista. Also, in a world where getting to things faster has become our evolutionary mindset, there is no wonder why restaurants thrive by the billions with packed out drive throughs and dine-ins.
Other technological conveniences lie within swiping your hotel card for quick, computerized access to the room you booked or pulling a string for immediate assistance in a hospital bathroom.
The hospitality industry today would likely not blossom as it has without the conveniences of modern technology. Meeting the demanding needs of consumers can be very taxing for any business intending to stay in this competitive market. Nevertheless, with the implementation of technology, minus the concerns for blowing an electrical grid or the likes, the hospitality industry can boom happily with its multifaceted offspring.